Compliance workflow, rewired for the new supervisory regime.
An Iberian composite insurer
Segment and identifying detail redacted under NDA. Metrics and jurisdiction disclosed with permission.
Who signed. Who shipped. Who owns the handover.
Selected for regulated production.
Every technology deployed inside the client operation, running under real load, with an audit trail from day one.
From onboarded to live in production.
- Week 0Onboarded
Operator inside the client team. Badges, VPN, first standup.
- Week 2Diagnosis
Every manual step mapped. Every failure mode logged.
- Week 4First rewrite
First load-bearing system rebuilt in staging. Real data, real load.
- Week 6Live
Production deploy. Client team on the tools. Handover in progress.
PLACEHOLDER — the diagnosis. The pipeline as we found it. The manual steps compounding across teams. The compliance overhead the incumbent tooling could not touch.
PLACEHOLDER — the specific failure modes we identified in week 2 that reframed the scope of the rewrite.
PLACEHOLDER — the rebuild. The load-bearing systems replaced. The team seated inside the practice. The production deploy without a shadow environment.
PLACEHOLDER — the specific architectural decisions we made under load-testing that the vendor spec would not have surfaced.
Cycle measured against the prior-year baseline in the same operation. Handover completed within nine weeks of onboarding.
The client team owns the code, the pipeline, and the runbook. The next system is already visible.
Pillor did not sell us a tool. They wrote the software with our team in the room. It is the only engagement of this scale that shipped in the window quoted.
Compliance officer turned operator. Twelve supervisory transitions. Reads regulation before breakfast.
Actuary by training, operator by choice. Ten years across P&C, life and reinsurance.
Same posture, different vertical.
Similar system on your side?
An operator reads every message. No chatbots, no forms that go nowhere.